SimplyGraphics t/a Simply ArchViz
Privacy Policy
Last Updated 23rd July 2024
At Simply ArchViz, we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want all of our clients to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. Just in case you need some reassurance, please feel free to read on for some detailed information on how we use your personal information, should you need to know more.
Website Cookies
When someone visits our website, we use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out the number of visitors to our site and its pages, quiet and busy times, and locations that clients might search us within. It helps us keep an eye on how our website is doing and how much traffic we are gaining at any one time. Aside from our in-house staff reviewing this, we do not do anything else with this information, do not advertise it online, and do not discuss/share it with anyone apart from Simply ArchViz. This information is only processed in a way which does not allow Google to find out the identities of those visiting our website. This includes us having turned on IP Anonymisation. Google has their own GDPR policy which can be found here.
We also do not use cookies for advertising banners, as we do not run these on our site.
Cookies are also used for our website security protection plugin (called iThemes). This plugin reads IP addresses so that it can better secure the site – and offers an IP blacklist/whitelist to protect our site from being hacked.
You do have the option to disable cookies in your browser if you so choose, by finding your settings and following these instructions. This should not affect the functionality of the Simplysigns website, but could affect other sites you may visit.
Emails from the Contact Enquiry Form
Our Contact Enquiry Form is a simple way for you to send us details of the services you require from us. The information provided is only used to build an estimate/quote for the requested work. Only Simply ArchViz colleagues process this information to build estimates in-house, and information does not leave our office. We do not store these emails on a database, do not use them for mailing lists, and only ask for the information needed to provide an estimate. These details are vital to our estimate process, and therefore we do not ask for any further personal information than what is required.
We never send unsolicited emails to our clients, and will only contact you in regards to any services you request from us. Emails are only backed up onto local disk drives and are not accessible to anyone who is not a Simply ArchViz employee.
We do not share these client emails or email addresses with any external parties, unless we receive express permission from the client to do so (such as when forwarding on a message at their request).
Our Invoice System
We hold names, company addresses, telephone numbers and email addresses from our clients on our invoice system Quickbooks. This is only used for accounting and tax purposes. Under the GDPR we are not required to ask for consent to send invoices and other transactional emails to customers. We only use this personal information internally and do not share any information with other businesses or for marketing reasons. You can see the GDPR compliance statement at the official Quickbooks website here.
The ‘Right to Be Forgotten’
Under the new GDPR, individuals can now request the ‘right to erasure’. If for any reason you’d like to have your personal data removed from our systems, it is your legal right to request this and for us to comply within 1 month. We will provide a report to show you this has been done. For more information from the ICO regarding the ‘right to erasure’, please see here.
You can easily request a data report by emailing us and asking us to provide this on hello@simplyarchviz.com
The system will send you an automated email confirmation link, and once confirmed will receive your report/deletion immediately.
If you have any questions, feel free to contact at hello@simplyarchviz.com